Contact Us
Use the form below for questions about this site only: a mistake in a guide, a broken link, a page that does not display properly, or a suggestion for this guide. Messages about this site are read as site feedback, not as NSFAS cases.
What We Cannot Help With
We do not run a personal support desk, and we cannot access your myNSFAS account, check your personal status, change a funding decision, or speed up a payment. If your question is about your own application, funding or payment, start with your institution's financial aid office, then contact NSFAS through the official channels listed on the official NSFAS website. Those are the only routes that can see your record.
Send A Message About This Site
Form status: this form is front-end only at present. It is not yet connected to an email address, so a message submitted here is not sent or stored anywhere yet. The form will only deliver messages once the site owner connects an email address for it. Until then, please use the official NSFAS routes above for any urgent funding question.
Never include sensitive details in your message. Do not send your ID number, password, PIN, one-time code, or banking details to this site. This form does not ask for them, and no message sent here can check your account.
Quick Status-Check Shortcuts
For checking a status by phone, the shortcuts supplied for this guide are: WhatsApp: 078 519 8006, USSD: *120*67327#. Verify these details on the official NSFAS website before you use them, because numbers and codes can change.